We are currently experiencing technical difficulties with our telephone system.
We apologise for any inconvenience and are working to resolve this as soon as possible.
This website uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Continue
Secured Loans > The FCA issue new guidelines for credit card debt

The FCA issue new guidelines for credit card debt

21st April 2017 | Published by Evolution Money

The Financial Conduct Authority (FCA) has proposed new rules which are aimed at tackling the worrying rise in long-term credit card debts, by compelling firms to encourage faster repayments, and in some cases, reducing or waiving interest charges.

What are persistent debts?

According to the FCA, persistent credit card debt affects anyone who has paid more in interest and charges than they have repaid of their borrowing over the course of 18 months. With an estimated 3.3 million people in persistent debt, their new proposals could provide a much needed source of relief.

Andrew Bailey, chief executive of the FCA, highlighted the extreme costs of persistent debt, noting that this was largely deliberate on the part of lenders ‘because these customers remain profitable, firms have few incentives to intervene.’

The new rules

The new guidelines suggest that firms should contact customers who have been in persistent debt for more than a year and a half, prompting them to make faster repayments.

Following a further period of 18 months, firms would be required to propose repayment plans to customers. Those who cannot afford to pay the balance in a reasonable period could then have interest charges reduced or cancelled. The FCA also recommends that firms use the vast amount of customer data available to them to identify those experiencing difficulties and intervene.

The proposals are now in consultation until July 3rd 2017, with the watchdog estimating that it could save customers between £3 billion and £13 billion by 2030.

In the meantime, it’s always worth weighing up every option before you take the plunge with a particular credit card or loan. If you aren’t confident that you’ll be able to pay off the amount you borrow each month, other forms of credit may be more suitable for you.

Category: Homepage, Money
This post was written by Evolution Money
Warning: Late payment can cause you serious money problems. For help, go to moneyhelper.org.uk

How our customers rate us

We’re proud of the high standard of our customer service and believe that each of our customers should be treated as an individual.
Evolution Money 96 out of 100, based on 178 reviews over the past year. 178 user reviews. Read our reviews

Members of the The Finance & Leasing Association

FLA logoWe are a member of the FLA (Finance and Leasing Association) and subscribe to its lending code.


Feeling social? Check out our social pages!

Tweet us on Twitter
Like us on Facebook
Add us on Google+

Our Address

Evolution Money,
9 Portland Street,
M1 3BE

Registered Company Number: 06987852

Contact by Phone

General Enquiries:
0161 814 9158

0161 814 9165

Contact by Email

Evolution Money Limited is a licensed credit broker and service provider to Evolution Lending Limited. If your application doesn’t meet the underwriting requirements of Evolution Lending Limited we may pass your information to other lenders and brokers. Evolution Money Limited is a company registered in England & Wales, registration number 06987852 and registered at 9 Portland Street, Manchester, M1 3BE. Authorised and regulated by the Financial Conduct Authority, firm reference number 708324.

© 2022 Evolution Money | Cookies | Complaints Policy | Breaking Down Our Loans | Terms & Conditions | Fair Processing Notice | Sitemap
Start Here
Please wait

Please wait

Don't leave just yet!

Evolution Money are a multi Award Winning UK finance company with thousands of happy customers!

Award Winning

Our friendly loan advisors can let you know if you're eligible for a loan without affecting your credit score. Why not give us a call today!

Freephone 0800 144 8188

Back to Evolution