36.48% APRC Typical Variable

Typical Example: Loan Amount: £5,000, Loan Term: 72 Months, Monthly Repayments: £155.33, Total Amount Repayable: £11,183.76. This example includes a fee of £900 (18%). Read about our Rates and Fees.

Maximum APRC:  98.67%. Max rate figure is based on loan amount applied for, loan term and personal circumstances of applicant. Repayment periods: Secured loans: minimum 1 year – maximum 15 years.  We do not offer loans which require full repayment within 60 days or less.

THINK CAREFULLY BEFORE SECURING DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE OR ANY OTHER LOAN SECURED AGAINST IT.
IF YOU ARE THINKING OF CONSOLIDATING EXISTING BORROWING, YOU SHOULD BE AWARE THAT YOU MAY BE EXTENDING THE TERMS OF THE DEBT AND INCREASING THE TOTAL AMOUNT YOU REPAY.
Direct dial to see if you qualify 0161 814 9291
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We’re proud of our high standard of customer service

How our customers rate us

Home > Why Evolution > How our customers rate us

We’re proud of the high standard of our customer service and believe that each of our customers should be treated as an individual.

Our customers have been rating our service score on Feefo. Find out what some of the most recent customers have had to say about us. View our Feefo reviews

88% Positive Customer Reviews
Date Product Rating Customer Review
Secured Loan
++
Excellent

Great service

Secured Loan
++
Excellent

Very good service

Secured Loan
+
Good

Speedy payout but stressful journey there.

Secured Loan
++
Excellent

fast service, regular updates, excellent customer service, I cant praise enough - second time I have used. The loan was completed within a week. Easy to understand paperwork. Professional and friendly through and through. Highly recommended.

Secured Loan
++
Excellent

Fantastic and very helpful service

Secured Loan
++
Excellent

Excellent service and communication from start to finish

Secured Loan
+
Good

I think the service and support through the whole process is great, however I found myself talking to about 6 different people which at times got confusing. If i had a question I didn't know who I was meant to contact. Also, there were occasions where internal communication wasn't strong and I ended up being chased for information from one person, although I had sent it in to another.

I think by just having one or two contacts throughout the whole process the customer service could easily go from a Good rating to Excellent.

Secured Loan
++
Excellent

Excellent service, kept in touch and kept me informed every step of the way

Secured Loan
++
Excellent

Excellent company, speedy and very polite, would recommend :)

Secured Loan
-
Poor

Although we were eventually approved for our loan, we found the whole process drawn out and arduous. We frequently had to contact your company to correct wrong information, the representative who visited us to sign paperwork had incorrect information, we never got to speak to the same person twice meaning more phonecalls had to be made as they could not give us the correct advice, several pieces of information we forwarded to you 'couldn't be found' or 'was never received', (this was quite worrying), and on the final check done via phonecall some vital information was missing ie: total amount being paid before funds were released. I have since contacted your company via email to request a breakdown of this information and have yet to receive a reply. We are very disappointed in the service we received and would not use your company again nor recommend you to anyone else.

Warning: Late payment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

How our customers rate us

We’re proud of the high standard of our customer service and believe that each of our customers should be treated as an individual.
Evolution Money 86 out of 100, based on 332 ratings. 332 user reviews. Read our reviews

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Our Address

Evolution Money,
9 Portland Street,
Manchester,
M1 3BE


Registered Company Number: 06987852

Contact by Phone

General Enquiries:
0161 814 9291

Complaints:
0800 781 4095

Contact by Email

Evolution Money Limited is a licensed credit broker and service provider to Evolution Lending Limited. If your application doesn’t meet the underwriting requirements of Evolution Lending Limited we may pass your information to other lenders and brokers. Evolution Money Limited is a company registered in England & Wales, registration number 06987852 and registered at 8 St John Street, Manchester, M3 4DU. Authorised and regulated by the Financial Conduct Authority, firm reference number 708324.

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