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Secured Loans > Evolution Money receives Feefo Platinum Trusted Service Award 2020

Evolution Money receives Feefo Platinum Trusted Service Award 2020

25th February 2020 | Published by Robin Russel-Fisher

Evolution Money are delighted to have won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights.

Feefo have awarded Evolution Money with this new Platinum Trusted Service award for those businesses who achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5.

Robin Russell-Fisher, Compliance Director commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of our customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Evolution Money is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”

Congratulating Evolution Money on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.

Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”

Category: Evolution Money Press Release
This post was written by Robin Russel-Fisher
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